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The Grange Practice

Worsley Mesnes Health Centre, Chandler House, Poolstock Lane, Wigan, Lancashire, WN3 5HL

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We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information differently for example in easy read format.

Do you use a hearing aid or communication tool? Please inform the receptionist when you arrive for your next appointment.

Non-urgent advice: Due to the Corona Virus we have changed the way that we work in our practice

Book GP appointments, order repeat prescriptions and set up medication reminders on your smartphone.

The easiest and fastest way to get any kind of help is with askmyGP.  It saves us time too, so please help us to help you.

– Available 7am – 3pm Monday, Tuesday, Thursday & Friday – Available 7am – 12pm Wednesday
– We can usually get back to you within the hour, and will see you same day if needed.
– All our registered patients are welcome, parents and carers on behalf of patients too.
– You can name a GP if you wish (so long as they are working today)
– You may prefer a message, telephone, video or face to face response
– You can sign up now, with no paperwork

Once you have sent your request, please look out for your response directly from the doctor.

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111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999